Clear Health Media is committed to providing you with the best possible customer service experience. Clear Health Media is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future Clear Health Media customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries or processing transactions. Those companies will be permitted to obtain only the personal information they need to deliver the service. Clear Health Media takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Clear Health Media may also share your personal information or that uploaded to the Service by you, your staff and/or agents if:
- permitted or required by law,
- requested and needed for your clients emergency treatment in exceptional circumstances, or for the prevention of immediate risk of loss of life or serious harm,
- to various regulatory bodies and law enforcement officials and agencies to protect against fraud and for related security or law enforcement purposes.
Use of your personal information
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Clear Health Media reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.